ArchiveMarch 2021

Balance Hotel am Blauenwald Review

B

We have been guests of the Balance Hotel Badenweiler. One night during the course of our stay, we had a less than pleasing experience at dinner finding both the food and the service wanting. After complaining about this to the hotel owner, Maria Grüninger, in person, I was disappointed to be accused of lying by both Mrs. Grüninger and the waitress who had been in charge of our table. In Addition to this incident, we had found the very small room (with less than comfortable beds) we had been given not satisfactory for the considerable price we had been charged. So, I wrote a moderate 2star-review on google and later sent a very friendly email to Mrs Grüninger a few days later, not asking for a refund of the payment, but just explaining my point of view and reasons for having put the review. Mrs. Grüninger replied in an extremely unfriendly note, calling me not only a liar, but "sick" for what I wrote and suggesting that I maliciously was attacking other people out of my own dissatis