GetYourGuide Complaint

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Dear all Need to share with you my experience with the global international company like getyourguide on 30-6 I booked a trip [protected] Guiftun island) through website called (get your guid) they told me that within 84 hours I will receive confirmation email stating that the deal is done as the supplier may decline the booking, I waited till 11-7 without any feedback On 11-7 I sent email to cancel the trip as they mentioned in the order summery that I can cancel the service any time without any charges and with full amount refund. After my email 11-7 I received a call at 11 pmsaying that the trip is confirmed, while I thought that they will cancel it because of not receiving feedback till then. That”s would I changed my plans on that day. Now I contacted them and they refused to refund the fees also they insist that they send me the confirmation email and 2hen I kept asking them where us the delivery report for the email and that I need to send me the confirmation email attache they didn”t answer me any more as they don”t have evidence for sending me the confirmation email So I need your support to direct my complaint to the required channel or tell me how to escalate this case.

This review (GetYourGuide Complaint) was originally published at Skeptic Files.

To read the full review, go to –
www.skepticfiles.org/scam/getyourguide-complaint/

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