I really wanted to love my experience with Havertyís. It seems silly but I have fond memories of shopping there with family and getting really great stuff. In fact, my parents still have some things they purchased years ago. The quality has always been known to be excellent. We needed to furnished our new place almost completely because of selling our home furnished.
When we went in (early July 2020) due to Covid we were told things could take up to 8 weeks and that ordering anything that wasnít on the floor (color wise) would be a customer order. Therefore, we ordered what we were told was considered in stock and not custom. The bed arrived timely. However,† it arrived damaged and my husband tried to negotiate how to resolve it. Before receiving a call back about how it would be resolved delivery of a new headboard came without notice that thatís what it was. We
Read full review for Havertys: Horrible Customer Service, Not the Store it once was at -